FAQs
1. What are grip socks and why do I need them?
Grip socks are designed to provide extra traction and stability during Pilates, barre, Lagree, yoga, and other studio workouts. The non-slip grips on the bottom help prevent slipping on smooth surfaces while adding comfort and support to your movement practice. Our embroidered grip socks combine functionality with thoughtful design, creating pieces that feel both elevated and wearable.
2. Are your grip socks one size fits all?
Yes — our socks are currently offered in one size and best fit women’s sizes 5–10. If you are looking for extended sizing, men’s sizing, or custom sizing for a larger order, please submit a custom inquiry.
3. Do you offer custom embroidery on socks?
Yes! We offer custom embroidered grip socks for studios, brands, events, and businesses. Submit a custom merch inquiry with your ideas, quantity, and timeline, and we’ll be in touch to discuss your project.
4. Do you embroider items besides socks?
Absolutely. In addition to grip socks, we offer embroidery on apparel, hats, tote bags, sweatshirts, and other curated merchandise. We can source products for your project or and embroider client-provided items.
5. What types of custom merch do you offer?
We offer custom embroidered apparel, grip socks, tote bags, hats, hoodies, event merch, studio retail products, and thoughtfully curated branded merchandise for studios, businesses, and events.
6. Who do you work with?
We work with individuals, Pilates studios, wellness brands, fitness businesses, boutiques, corporate teams, creators, and small businesses nationwide.
7. Can you help with design and product sourcing?
Yes! We help curate products, embroidery placements, colors, and overall merch direction to create cohesive pieces that align with your brand.
8. What is live embroidery?
Live embroidery is an interactive on-site experience where guests can personalize apparel and accessories in real time with names, initials, words, or custom embroidery designs.
9. What types of events do you offer?
We offer live embroidery for brand activations, corporate events, wellness events, boutique openings, influencer gatherings, weddings, and private celebrations..
10. Do you accept returns or exchanges?
Because many of our items are made to order or customized, all sales are final. However, if there is an issue with your order, please contact us at gabby@gabbyandthreads.com and we’ll do our best to make it right.
11. How long does processing and shipping take?
Items purchased directly on our website (socks, crewnecks, tanks, hats) are processed within 3–5 business days before shipment. Shipping timelines vary based on your location and selected shipping method. Once your order ships, you’ll receive tracking information via email.
Custom merch orders and live event timelines vary depending on sourcing, production, and event scheduling.
12. Can I cancel my order after placing it?
Orders begin processing shortly after they are placed, so cancellations are not guaranteed. If you need to make a change to your order, please contact us as soon as possible and we’ll do our best to help.
13. How do I get started with a custom merch order or live event?
Simply fill out the inquiry form on our Custom Merch or Live Events page with details about your project, timeline, quantity, or event needs, and we’ll be in touch soon.
14. What if I have a question that isn't answered here?
We’d be happy to help! If you have any other questions, please feel free to reach out to us at gabby@gabbyandthreads.com, and we’ll get back to you as soon as possible.